Pandora's Box

Delivery and Payment.

How much does delivery cost?

A standard UK delivery charges will be added to your basket based this charge is £4.95
Delivery times are usually 2-4 working days.
We make every effort to deliver goods within the estimated time, however delays are occasionally inevitable, and we cannot be held liable for any loss caused to you by late delivery.

We aim to dispatch orders placed with us before 2.00pm Monday to Friday the same day subject to stock and payment clearance. Orders placed with us after 2.00pm Monday to Friday, and orders placed over weekends and bank holidays, will be dispatched the next working day subject to stock and payment clearance.

How long does delivery take?

We endeavour that all orders are delivered within 7 working days.

Stock availability.

The items offered for sale on this site are stock lines. Under normal circumstances, they will be in stock and available for dispatch. Payment is taken at the time of ordering on this site and not postponed until dispatch.
Where an item is not available, we will notify you of an expected delivery time and give the option to cancel the order.

Returning faulty or damaged goods.

If your goods arrive faulty or damaged, or a fault becomes apparent in the first 14 days after delivery, we will either provide a full refund or dispatch new goods as soon as possible after the faulty goods have been returned and tested. Please contact us before you return any goods you believe are faulty, as some problems can be rectified without the need to return the product. All goods returned as faulty will be fully tested to confirm that they are faulty, please enclose your order reference , contact details and a short description of any fault and then send to the address above. When sending goods back we recommend that you get a poof of postage.
If your goods become faulty after 14 days but within warranty, please contact us at info@pandorasboxwoodbridge.co.uk and we will advise the best way to have the goods repaired/replaced.